SMS (Text) Messaging
1. Click "SMS Message" on the left side of the message.
2. Click into the text box and type your intended message.
3. If needed, click "Attach a Link" below the text box to select a specific message type.
Tips and tricks:
- Typing [Name] or [Employee] exactly into the text will insert the first name of the customer or user without a need to change it for each individual message.
- Typing [Custom A] (or B or C) will insert whatever is stored on file for the customer as the "Custom A" data type.
