You can tie a number of different customer data fields back into your messaging. Following is a list of what can be used, these have to be spelled exactly as shown here or they will not work properly. 

Insert (Exactly) in Template

Message Output

[Name]

Customer’s First Name

[Employee]

Current User’s First Name

[Points]

Customer’s Current Total Loyalty Point Status

[Recent Points]

Customer’s Most Recent Loyalty Points Awarded

[Custom A]

Customer’s Custom A

[Custom B]

Customer’s Custom B

[Custom C]

Customer’s Custom C

[Custom D]

Customer’s Custom D

[Custom E]

Customer’s Custom E

[Custom F]

Customer’s Custom F

[Custom G]

Customer’s Custom G

[Custom H]

Customer’s Custom H

[Custom I]

Customer’s Custom I

[Custom J]

Customer’s Custom J

[Custom K]

Customer’s Custom K

[Custom L]

Customer’s Custom L

[Custom M]

Customer’s Custom M

[Custom N]

Customer’s Custom N

[Custom O]

Customer’s Custom O

[Custom P]

Customer’s Custom P

[Custom Q]

Customer’s Custom Q

[Custom R]

Customer’s Custom R

[Custom S]

Customer’s Custom S

[Custom T]

Customer’s Custom T