1. Click on the column header 'Last Contact' to change the organization of the list. There are 2 types of organization that the list will rotate through:

- Most Recent Contact Date

- Least Recent Contact Date

2. Click on the column header 'Customer Name' to change the organization of the list. There are 4 types of organization that the list will rotate through:

- A to Z by First Name

- Z to A by First Name

- A to Z by Last Name

- Z to A by Last Name