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Troubleshooting

A few tips for common issues that you might run into...

What can I do if the customers in my dashboard are missing?

There are a number of reasons this could be happening. While most browsers should work just fine with Revetize, Google Chrome is recommended. If you are using Google Chrome and you are still having issues with missing customers, try the following:...

Why can't I edit the template that I'm trying to change?

1. Check to see if there is a 'fork' within the template.  2. If so, you will need to delete the fork to be able to edit any preceding messages. 3. Once your preceding messages have been edited, you will need to set up the fork again. 

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